Privacy Policy — IP-Care
Legal

Privacy Policy

Last updated: 12.02.26

1. Introduction

International Patient Care S.r.l. (“IP-Care”, “we”, “us”) is committed to protecting the privacy and confidentiality of individuals who visit our website or contact us for assistance.

This Privacy Policy explains how we collect, use, and protect personal data when you interact with www.ip-care.com.

2. Data Controller

International Patient Care S.r.l.
Via Fabio Massimo 88
00192 Rome, Italy
Email: assistance@ip-care.com

3. Personal Data We Collect

We collect personal data only when voluntarily provided.

  • Name
  • Email address
  • Telephone number
  • Country of residence
  • Any information included in your message

We do not actively request medical or health-related information through our website. If you voluntarily include health-related data in your communication, such information will be processed solely for the purpose of responding to your enquiry.

4. Purpose and Legal Basis

We process personal data to:

  • Respond to enquiries
  • Facilitate coordination with healthcare providers when requested
  • Maintain website functionality and security

Processing is based on Article 6(1)(b) and 6(1)(f) GDPR. Where health-related data is voluntarily provided, Article 9(2)(a) GDPR (explicit consent) applies.

5. Special Category Data

IP-Care does not solicit medical records or structured health data via its website. If such information is voluntarily shared, it will:

  • Be used only to address the specific request
  • Not be used for marketing
  • Be retained only as necessary
  • Be shared strictly where required to facilitate coordination

6. Data Sharing

Personal data may be shared with healthcare institutions, IT service providers, or authorities where legally required. We do not sell or trade personal data.

7. Data Retention

Personal data is retained only for as long as necessary to respond to enquiries or fulfil coordination services, and in accordance with legal obligations.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request rectification or erasure
  • Restrict or object to processing
  • Withdraw consent at any time

9. Security

We implement appropriate technical and organisational measures to safeguard personal data. However, no method of transmission over the internet can be guaranteed as completely secure.

10. Updates

This Privacy Policy may be updated periodically. The revised version will be published on this page with an updated date.